FAQs

Get in touch with Mountain Laurels and visit our FAQs page for answers to your important questions related to our top cleaning services.

WHY CHOOSE US?

We are the cleaner choice. What we use to clean our space makes it into our bodies. So, We only use organic ingredients and pure earth substances. But, We only use products with certified organic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy. 

ARE YOU INSURED?

We are a fully bonded top cleaning service. We carry insurance for our employees and for the work that we do in your home. So, We also guarantee customer satisfaction. Therefore, Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.

WHAT ABOUT PETS IN TOP CLEANING SERVICES?

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. So, Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

DO I HAVE TO BE HOME WHEN THE CLEANER COMES?

You do not need to be home, although of course you’re welcome to be. Many of our customers provide us with a key to their home and, when necessary, alarm codes. But, We keep your keys and access information extremely secure.

WHAT KIND OF CHEMICALS DO YOU USE

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DO YOU GUARANTEE YOUR WORK

Our goal that to give you the top cleaning services possible each time. If something that not done to your satisfaction, call us within 24 hours and we will correct it for free, or give you a credit on your next clean.

Have more questions? Talk to an executive.